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I.
Mission Statement
A.
Mediumcube provides Internet & Application Web Hosting. Mediumcube has certain legal and
ethical responsibilities regarding the use of its servers and equipment
involved in these services. Mediumcube reserve the right to terminate your
service without notice. We prefer to advise customers of inappropriate
behavior and any necessary corrective action, however, flagrant violations
of the Acceptable Use Policy will result in immediate termination of
service.
B.
Mediumcube’s general policy is to provider our customers enjoyable Internet
hosting experience. Mediumcube has specific ethical concerns regarding the
use of its computers as detailed below.
II. Miscellaneous Provisions
A.
Acceptable Bandwidth Use and Unacceptable Overuse Clause
1.
Bandwidth is a term used to describe the total traffic your web site and
other services associated with the use of your website consume.
Bandwidth includes all data transfer in and out of your website.
2.
Bandwidth includes the following: HTML, e-mail transfer, httpd or ftp downloads from webpage, anonymous FTP downloads, CGI scripts,
Real Audio, Real Video, Telnet, and SSH, SQL, PERL, PHP, ASP.
3.
If you have any questions on this policy, contact us prior to signing up.
4.
All customers who reach their bandwidth limit will be e-mailed
regarding the overages to the e-mail address provided upon sign up.
5.
Mediumcube will provide you with web statistics software to monitor your own
bandwidth, however, it is the sole responsibility of the site operator to be
aware of their bandwidth usage
B.
Background Running Programs
1.
We may allow programs to run continually in the background. These are
considered on a one-to-one basis and an extra charge may incurred based
on system resources used and operational maintenance needed.
2.
You must notify Mediumcube prior to the installation of any background
running programs. The final consent and total fee must be arranged.
C.
New Domain Name Registration
1.
The customer who registers for services is the legal owner of any domain
name registered as long as their account remains in good standing order.
2.
Mediumcube reserves the right to seize any domain name at any time for the
following reasons:
a.
Placing dispute with customer's credit card institution on any payment
debited by Mediumcube; and
b.
Violation of any provision of this service agreement.
D.
Disk Storage
1.
The intention of Mediumcube is to provide a large space to serve web
documents
2.
Web sites that are found to contain no html documents, or a large number of
unlinked files, are subject to warning, suspension or cancellation at the
sole discretion of Mediumcube’s management.
3.
Mediumcube does not allow the reselling of your web space on any of it is
shared packages. If your intention is to sell space, you are required to
signup with one of the Reseller's Packages.
4.
Mediumcube will notify you once you have reached your disk space usage
limit. Thereafter, you have the option to upgrade to another package or
reduce the amount of space usage.
E.
CGI Scripts
1.
Each account comes with its own cgi-bin. You are free to use any CGI scripts
you wish.
2.
Mediumcube reserves the right to disable and or remove any CGI script that
affects normal server operation without prior warning.
3.
Any CGI script owned and installed by you which has been stuck in memory by
error will be removed immediately and the account holder will be warned of
this activity. If further abuse of the system resources continue, Mediumcube
reserves the right to suspend the account and be compensated for any damages
it may cause.
III. Conditions
A.
Any provision of this contract this is broken will result in immediate
account termination.
B.
Payment Policies
1.
30 day guarantee applies to month-to-month customers only.
a.
Setup fees are not refundable.
b.
Guarantee does not apply to overages of any kind.
c.
Resellers, dedicated severs, co-locations services, and domain registration
fees are not refundable.
2.
All accounts are set up on a pre-pay basis.
3.
All pricing is guaranteed for the term of pre-payment.
4.
Mediumcube reserves the right to change prices at any time, unless other
terms have been agreed upon in writing signed by management of Mediumcube.
5.
Any account not brought current within one week (7 days) of e-mail notices
or exceeding this time frame in any way is subject to suspension or
cancellation.
6.
The customer is responsible for all money owed on the account from the time
it was established to the time that the customer notified Mediumcube to
request for termination of services.
7.
All payments are to be made and are charged on your credit card (if
applicable) in U.S. currency.
8.
Mediumcube will bill each client an extra $50 for every returned check and
$25 for each wire transfer received.
9.
Accounts not bought up to date will be submitted to a collections agency if
overages are owed.
C.
Cancellation
1.
Mediumcube’s reserves the right to cancel service at any time for any reason
without liability.
2.
Any violation of policies that results in extra costs will be billed to
customer (i.e. transfer, space, etc.). This billing will be on the original
credit card (if applicable) as originally submitted at time of order with
the approval of you by signing this agreement.
3.
All clients who wish to cancel must make its request via the support desk
located within the Client Center. Mediumcube DOES NOT accept
cancellation requests via any other methods of communication.
NOTE: If you don't receive confirmation of cancellation within 24hrs, it
indicates we have not received your cancellation request.
4.
Clause III of this agreement shall remain in full effect even after full
account cancellation has been completed and confirmed via electronic mail.
5.
Once an account is cancelled and customer notified by electronic mail,
customer understands that all material stored including but not limited to
email will be lost. Customer cannot hold Mediumcube liable for any lost
information the customer failed to back up.
V. Method of Payments
A.
Credit Card Payment - You understand that all account sales are
final. You further understand that unfounded disputed charges will result in
a $50 merchant processing fee.
B.
Check Payment - Accounts are set up only upon receipt of payment. Any
check that is returned to Mediumcube is subject to a $50 returned check fee
and $25 processing fee. You understand that all account sales are final.
C.
Wire Payments - Any wire received from customer of Mediumcube’s will
be subject to a $25 wire processing fee. Advanced notice to sales@Mediumcube.com
must be received. Mediumcube must pre-approve any request made. You
understand that all account sales are final.
VI. Prohibitions
A.
Server Abuse
1.
Any attempt to undermine or cause harm to a server, or customer, of
Mediumcube is strictly prohibited.
2.
Mediumcube will strongly react to any use or attempted use of an Internet
account or computer without the owner's authorization. Such attempts include
but are not limited to "Internet scamming" (tricking other people into
releasing their passwords), password robbery, security hole scanning.
3.
You understand that any unauthorized use of accounts or computer, whether or
not the attacked account or computer belongs to Mediumcube, will result in
action against the attacker. Possible actions include warnings, account
cancellation, and civil or criminal legal action, depending on the
seriousness of the attack.
B.
Unsolicited E-Mail (spam)
1.
Unsolicited commercial advertisements are not allowed in e-mail, and will
likely result in account cancellation. Commercial advertisements are
unwelcome in most Usenet discussion groups and on most e-mail mailing lists.
Inappropriate postings may result in account cancellation. See the newsgroup
or mailing list's charter for whether advertising is allowed or not.
2.
"Spamming," or sending a message to many different off-topic newsgroups, is
particularly unethical and will be treated as such. Sending a message,
especially an advertisement, to more than five or six recipients, is by
itself spamming unless the individuals have specifically requested to be
added to a mailing list on that topic and have confirmed through e-mail they
wish to susbcribe to that list. Additional, each mailing list email should contain
an easy unsubscribe removal link.
3.
Mediumcube does not tolerate Spam. Upon your first Spam offense your
account will be terminated and a maintenance fee of $1000 will be billed to
your payment method used upon sign up. This is due to the enormous
amount of time it takes to serve spamming victims. If customer paid by
credit card, they agree to pay this fee.
C.
Copywritten Files
1.
Files found on Mediumcube's servers which are found to violate International
or local copywrights agreements will
be removed and the account cancelled immediately without prior notification
to the customer. All copyright owners will be notified accordingly.
2.
In addition, a management fee of $500 per copywritten file will be billed
to the customer's method of payment upon sign up. If you paid by credit
card you agree to accept this/these debits.
3. Mediumcube will be the sole arbiter as to what constitutes a violation of
this provision.
D.
IRC -We currently do not allow IRC or IRC bots to be operated on our
servers. If one is found to be operating, it will be removed and your
account terminated without prior notice to you.
E.
Chat Rooms
1.
Due to the large amount of bandwidth and system resources used by chat
rooms, you understand that you are not allowed to install your own chat room
without first approving it with the Mediumcube support team. The Mediumcube
Support Team can be reached at support@Mediumcube.com.
2.
Parachat chat rooms are acceptable and do not apply to this rule. They may
be installed without prior approval from Mediumcube.
3.
If you have any questions concerning whether your proposed chat room is a
parachat chat room, contact Mediumcube prior to installation.
F.
Abuse of SMTP Mail Server
1.
By signing up for Mediumcube account, you agree not to share your SMTP
account with anyone and to maintain high standards for sending out emails
not be in violation of Section VI Paragraph B.
2.
You may contact Mediumcube's sales department to work out a contract for
additional e-mail at a price to be determined by Mediumcube.
VII. Lawful Purpose
A.
Mediumcube reserves the right to refuse service to anyone.
B.
Customers may only use the Mediumcube’s server for lawful purposes.
C.
Transmission of any material in violation with Federal, State or Local
regulation is prohibited. This includes, but is not limited to, copywritten
material, material legally judged to be threatening or obscene, and material
protected by trade secrets. The designation of any materials as such
described above is left entirely to the discretion of Mediumcube’s
management.
D.
Regardless of the place of signing this agreement, the client agrees, for
purposes of venue, this contract was entered into City of Ottawa, Province
of Ontario, Canada and any dispute will be litigated or arbitrated in this
jurisdiction.
VII. Indemnification
A.
You agree to defend, indemnify, save and hold Mediumcube harmless from any
and all demands, liabilities, losses, costs and claims, including reasonable
attorney's fees asserted against Mediumcube, its agents, its customers,
officers and employees, that may arise or result from any service provided
or performed or agreed to be performed or any product sold by you, your
agent, employee or assign.
B.
You agree to defend, indemnify and hold harmless Mediumcube against
liabilities arising out of but not limited to:
1.
Any injury to person or property caused by any products sold or otherwise
distributed in connection with Mediumcube's server;
2.
Any material supplied by you infringing or allegedly infringing on the
proprietary rights of a third party. Copyright laws, using other peoples
websites, graphic images, or files, is not granted, it is against the law;
3.
Copyright infringement; or
4.
Any defective products sold to customer from Mediumcube's server.
IX. Disclaimer
A.
Mediumcube is not responsible for any damages suffered by you or your
business as a result of services we provide.
B.
Mediumcube makes no warranties of any kind, expressed or implied, for
services we provide.
C.
Mediumcube disclaims any warranty or merchantability or fitness for a
particular purpose. This includes loss of data resulting from delays,
non-deliveries, wrong delivery, and any and all service interruptions caused
by Mediumcube and its employees.
D.
Mediumcube reserves the right to revise its policies at any time without
notice. Mediumcube also reserves the right to change pricing at anytime. It
is the customer's responsibility to monitor www.mediumcube.com/company_aup.php
for policy changes.
E.
All Sub-Networks and resellers of Mediumcube must adhere to the above
policies.
F.
Failure to follow any term or condition will be grounds for immediate
account deactivation without refund.
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